4U Lisbon Airport Suites

Wonderful
Traveller Type: Traveling as Couple
  : -design of the room-location-breakfast -shuttle service-restaurants nearby
  : N/A

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : Very quiet area with a short walk to restaurants and the metro station. Very convenient to the airport with airport transportation provided (for an extra fee). Free breakfast included (pretty good breakfast too). Decent prices but you definitely get what you paid for. Bed was pretty comfortable (pillows could be fluffier). They had a family suite that had 2 full size beds and a twin bed for a great value, which is one of the main reasons we stayed here (because we have 3 young adult kids who all prefer to have their own bed). Shower had great water pressure with consistent hot water.
  : This is more like a bed and breakfast type place. Description was not accurate. The bathroom we had was REALLY small, with the sink being the size of a toy sink, and the entire bathroom the size of a closet. The air conditioning wasn't working in our room so we had to open the window, which led in flies because there wasn't a screen. They were kind enough to provide a standing fan when I asked about the air conditioning though. Fortunately we were there at the end of May so it wasn't too hot yet. The Nespresso machine wasn't working in our room either. There really wasn't much space to put your suitcases in the room. We had to just get out what we needed and then put the suitcases upright again. The small bathroom could use shelves and towel bars to help with the lack of counter space. If you want a hand towel you had to ask for one (just one hook for a towel and no place to hang your bath towels. The front desk is only manned from 3pm til around 10pm so you have to ask for what you need during those times. We did fine for one night but more would been more challenging.

Wonderful
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : The gentleman who checked us in was very helpful and professional. Since we were leaving at 4:45 a.m. he left us a bagged breakfast. He was helpful in booking a shuttle for the morning. Unfortunatly the morning shuttle was over 15 minutes late, and we ended up taking a Bolt and are out he 10 Euros for the morning shuttle ride.
  : We needed a shuttle to and from the airport. I emailed two times, according to the instructions, to make a reservation for the shuttle. The emails were not answered. I finally reached someone by phone after many times trying. The shuttle information was provided and the driver showed up. During check in, we made a reservation and paid for a shuttle for 4:45 a.m. The shuttle did not arrive until after 5 a.m., by which time we had secured a Bolt driver. We requested a refund of the $10 we paid for the morning shuttle, but have never heard back. Also, other guests checked in after 10:30 p.m. and were extremely loud. Because this is a converted house and not a hotel, any noise anywhere in the facility is heard. It is unfortunate that these late guests were so rude by being so loud. It will keep us from staying here in the future as it interrupted and kept us from sleeping when we had a very early start the next day. Also, the coffee maker just poured water all over the floor instead of brewing.