Ambiente Hostel

Very Poor
Traveller Type: Traveling as Couple
  : Ok location. Usable kitchen.
  : BED BUGS. DO NOT STAY HERE. Our room was infested with bed bugs. I was bitten over night and on the second morning I saw a number of bed bugs on the walls and skirting boards of the room (see photo). The owner refunded our stay while explaining that this was a favour (not legally required) and that bed bugs are common in hotels. Firstly, it doesn't feel like much of a favour. We spent the following days trying to clean all our belongings and have had to throw out our backpacks and a couple of jumpers and other items which could not withstand being washed at sufficiently high temperatures. This equates to hundreds of pounds that we've lost, not to mention our time. Secondly, I've travelled for 20 years across Europe, Latin America and Asia and have stayed in all types of accommodation. I have never encountered bed bugs before. This hostel just isn't prepared to take the necessary measures to deal with the problem and are happy for their guests to risk taking an infestation home with them. If you look on google reviews and other websites you will find plenty of reviews that show this is a long term problem.